7 May 2020

Stepping Up and Helping Out

How DISCOVERY Hotels and Resorts are Making a Difference

As borders to nations remain closed and measures for social distancing are strictly enforced, the COVID-19 outbreak is presenting new challenges to the travel and hotel industry. In spite of the tough times, the spirit of hospitality across the globe has arguably never been felt more strongly.

From offering free staycations for healthcare workers to making donations to local communities and organisations, here are some of the amazing ways DISCOVERY hotels and resorts are stepping up to engage and make a difference during the pandemic.

Capella Ubud Supports Local Community

Offering guests the perfect escape in a getaway package called ‘Solitude in Nature’—which includes authentic experiences such as a purification ritual at the Wos River temple—Capella Ubud, Bali​ in Indonesia will donate a portion of the offer’s revenue to help local families in Keliki village affected by COVID-19. Learn more.


Outrigger Resorts​ recently launched #OutriggerCARES as a global platform to provide support for its staff as well as offer resources and aid to the communities in which they operate. A variety of policies has since been implemented ranging from providing housing for healthcare workers in Hawaii to donating personal protective equipment to a hospital in Phuket. Learn more.

1000 Thank You's From JA Resorts & Hotels

As a way of rewarding the hard work, dedication and bravery of all UAE medical workers, JA Resorts & Hotels gave away 1,000 free one-night staycations last month across its six hotels and resorts in Dubai. Doctors, nurses, ambulance drivers, administrative staff, cleaners, and all other healthcare professionals who hold a UAE medical ID were invited to apply.

Divani Offers 100K Euros to Fight COVID-19

The Divani Collection Hotels​ is supporting Greece and the Greek Government in responding to the COVID-19 pandemic and by offering 100,000 Euros to the Greek Health Organisation which will be used in the form of medical equipment, medical supplies and services. Learn more.

The Emergency Medical Team at Marco Polo Wuhan

Marco Polo Hotels Fights the Good Fight

Marco Polo Hotels​ has been busy with relief initiatives to help fight the COVID-19 pandemic. Notably,
Marco Polo Wuhan​ opened its doors to over 200 Emergency Medical workers, officials and scientists, all joining forces to support and help recovery efforts. Learn more.

The Anantara Team Shows their Support for Frontliners

Thank You From Anantara Desaru Coast Resort & Villas

The team from Anantara Desaru Coast Resort & Villas​ gave a surprise visit to the front liners in Malaysia’s fight against the COVID-19 to say 'Thank You'. The group stopped by at various Auxiliary Police Guard posts, clinics, as well as the local Police Station to convey their gratitude and deliver some appetizing 'Bubur Lambuk', a tasty rice porridge.

The hotel’s General Manager, Mr. Christian Gerart, along with Ms. Emmi Lee, Director of People & Culture, and Executive Chef, Dennis Kammerzell worked together and paved the way for this good cause, all the while maintaining social distancing as they handed out the meals especially prepared by the hotel.